Overview

Join our dynamic team as a Rental Agent/Admin, where you will play a vital role in managing property rentals and providing exceptional administrative support. This energetic position offers the opportunity to engage directly with prospective tenants, coordinate leasing activities, and streamline daily operations. Your enthusiasm and organizational skills will help create a seamless experience for clients and team members alike, ensuring smooth property management processes and outstanding customer service.

Responsibilities

- Greet prospective tenants and provide detailed information about available rental properties, highlighting features and advantages to foster interest.
- Assist with the application process, verifying applicant information, conducting background checks, and ensuring all documentation is complete.
- Manage property listings using Yardi or similar property management software, updating availability and rental details regularly.
- Coordinate property viewings, scheduling appointments efficiently while maintaining a professional and friendly demeanor.
- Handle administrative tasks such as data entry, filing, maintaining tenant records,



and managing correspondence via phone and email with excellent phone etiquette.
- Support lease signing procedures, ensuring all paperwork is accurate and compliant with company policies.
- Proficiency in Yardi or comparable property management software to track rentals and tenant information effectively.
- Strong office experience with excellent data entry, filing, and administrative skills to keep operations running smoothly.
- Previous experience in sales or customer service to confidently engage with prospective tenants and address their needs.
- Knowledge of property management principles combined with negotiation skills to facilitate lease agreements successfully.
- Exceptional customer relationship management abilities to build trust and ensure tenant satisfaction throughout their tenancy.
- Excellent phone etiquette paired with professional communication skills to handle inquiries promptly and courteously.

This role offers a vibrant environment where your proactive approach will make a tangible difference in our tenants’ experience.

Pay: $28.00-$30.00 per hour

Expected hours: 15.0 – 22.0 per week

Work Location: In person

📌 Rental Agent/admin (Cambridge)
🏢 2546912 Ontario
📍 Cambridge