Job Overview

We are seeking an energetic and dedicated Customer Service Representative to join our dynamic team! In this role, you will be the first point of contact for our valued customers, providing exceptional service that fosters loyalty and satisfaction. Your enthusiasm and communication skills will help resolve inquiries efficiently, promote our products and services, and create positive experiences that keep customers coming back.

Responsibilities

- Utilize solid communication skills to clearly explain products, services, and solutions.
- Maintain accurate records through data entry of customer interactions, transactions, and feedback in our systems
- Identify opportunities for upselling additional products or services that meet customer needs while enhancing their experience




- Support sales efforts by promoting relevant offerings and ensuring customer satisfaction throughout every interaction

Requirements

- Proven experience in customer service or related roles with excellent communication skills.
- Experience in sales or upselling techniques to enhance revenue opportunities while maintaining a positive customer relationship
- Excellent interpersonal skills with a friendly attitude and a passion for helping others

Join us today to be part of a vibrant team committed to delivering outstanding customer experiences! We value your enthusiasm, communication prowess, and dedication to excellence as we work together to serve our customers better every day.

Pay: $17.60 per hour

Expected hours: 5.0 – 20.0 per week

Work Location: In person

📌 Customer Service Representative (Canada)
🏢 Havana Castle Cigars
📍 Canada