General Overview

Pembroke Mitsubishi is looking for an experienced, motivated, and customer-focused Finance Manager to join our growing dealership team.

The Finance Manager plays a key role in the vehicle purchasing process, helping customers navigate financing, leasing, protection products, and other ownership options while ensuring every transaction is completed accurately and in accordance with dealership and regulatory requirements.

We are looking for someone who is professional, organized, confident, and driven to succeed, while maintaining a transparent, low-pressure approach with customers. The ideal candidate understands that strong results come from building trust, providing value, and creating a great overall customer experience.

This is an excellent opportunity for an experienced automotive finance professional who wants to be part of a growing dealership and have a meaningful impact on both customer satisfaction and dealership performance.

Responsibilities

- Meet with customers after the vehicle purchase to review financing and payment options
- Work with multiple lenders and financial institutions to secure competitive financing and leasing approvals
- Structure finance and lease deals while maximizing opportunities for the dealership and maintaining customer value
- Present and explain available protection products, warranties, insurance products, and other F&I; options
- Ensure all financing and leasing documentation is accurate, complete, and properly executed
- Ensure all transactions comply with applicable Ontario automotive and financial regulations, dealership policies, and lender requirements




- Submit and follow up on credit applications and financing approvals
- Maintain solid relationships with lenders and financial institutions
- Verify customer information, credit applications, income documentation, and other required paperwork
- Coordinate with the Sales Department to ensure a smooth transition from vehicle selection to delivery
- Work closely with the accounting and management teams to ensure deals are funded and finalized properly
- Review deals for accuracy, gross profit, lender requirements, and missing documentation
- Maintain accurate deal jackets and customer records
- Ensure all required disclosures and paperwork are completed before vehicle delivery
- Assist customers with understanding their financing terms, payment schedules, and ownership costs
- Follow up on outstanding funding and documentation issues
- Maintain a high level of customer satisfaction throughout the entire delivery process
- Stay current with lender programs, OEM incentives, finance products, and industry regulations
- Contribute to dealership sales and profitability objectives
- Maintain confidentiality of customer financial and personal information
- Support management with reporting, deal reviews, and other finance-related responsibilities as required

Experience Required

- 2+ years of automotive Finance & Insurance (F&I;)



experience preferred
- Previous experience as an Automotive Finance Manager, Business Manager, Sales Manager or equivalent dealership finance role
- Strong understanding of automotive financing and leasing
- Experience working with banks, credit unions, and automotive finance lenders
- Knowledge of automotive F&I; products and processes
- Strong understanding of deal structure, lender requirements, and funding procedures
- Experience with dealership management systems and automotive finance platforms
- Robust attention to detail and organizational skills
- Excellent communication and customer-service skills
- Ability to explain complex financial information clearly and professionally
- Ability to work in a fast-paced, deadline-driven environment
- Strong computer skills and ability to learn new systems quickly
- Professional presentation and strong interpersonal skills
- Valid Ontario driver's licence
- OMVIC registration

What We're Looking For

The right person for this position is someone who is competitive but customer-focused. You should be comfortable asking for the business, presenting products, and maximizing opportunities while maintaining a professional, transparent, and no-pressure customer experience.

You should be a solid communicator who takes ownership of your deals, pays attention to the details, and works well with both customers and the dealership team.

Pembroke Mitsubishi is a growing dealership, and we are looking for someone who wants to grow with us.

Pay: $50,000.00-$110,000.00 per year

Benefits:

- On-site parking

Work Location: In person

📌 Finance Manager (Canada)
🏢 Pembroke Mitsubishi
📍 Canada