Job Overview

We are a growing dental office looking to expand our administrative team. As our practice continues to grow, we are looking for an organized, professional, and friendly Dental Receptionist/ Administrator to join our existing team. The ideal candidate will have strong communication and administrative skills, be comfortable working in a busy dental office, and be able to provide a positive and professional experience for patients from the moment they contact the office.

This role includes front desk responsibilities, appointment scheduling, patient communication, payments, and general administrative support to help keep the office running smoothly.

Duties

- Greet and help patients in a friendly and professional manner.
- Answer incoming calls, respond to patient inquiries, and direct calls as much as needed.
- Schedule, confirm, reschedule, and manage patient appointments.
- Maintain an organized and efficient schedule.
- Answer incoming emails, referrals, follow up on x-rays, and patient inquiries.
- Collect and process payments.
- Maintain accurate and up to date patient information and records.
- Communicate with patients regarding appointments, treatment, and general office information.




- Assist with Dental insurance information and administrative documentation as required.
- Coordinate with doctors, hygienist, assistants and admin staff to support daily office flow.
- Complete general administrative duties and maintain an organized front desk and reception area.

Skills

- Previous dental reception or dental administrative experience is preferred but not required.
- Strong communication and customer service skills.
- Professional, friendly, and confident when communicating with patients.
- Strong organization skills and attention to detail.
- Ability to multitask and prioritize responsibilities in a busy setting.
- Reliable, punctual, and able to work well as a part of a team.
- Basic knowledge of dental terminology, treatment planning, and insurance is preferred.

We're excited to welcome someone who is looking to grow with our practice and become a valued part of our administrative team. If you're organized, dependable, and enjoy working a cooperative dental environment, we'd love to hear from you.

Pay: $22.00-$25.00 per hour

Expected hours: 35.0 – 40.0 per week

Work Location: In person

📌 Dental Receptionist/Administrator (Canada)
🏢 North York Periodontal Centre
📍 Canada