Bell is seeking an Incident/Problem Manager within the Bell Canada Business Market Enterprise segment. You will own Day 2 activities, manage escalations, and drive problem resolution across data centers, voice and data services, and LAN/WAN environments. Hybrid work and cross‑functional governance are expected.
You will lead major incident calls, produce post-mortem reports, and coordinate with Help Desk, Network & Field Services, and partners to meet SLAs and ensure customer satisfaction.
📌 24/7 Incident & Problem Manager - Service Assurance (Moncton)
🏢 Bell
📍 Moncton
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