About Direct Route Design

DRD is a Canadian digital marketing agency delivering SEO, AEO/GEO/HEO, paid media, CRO, email marketing, Salesforce/CRM, and web services for clients across North America. We're a small, senior team that moves quickly and cares about getting the details right.

The Role

We're looking for an organized, detail-driven Account Manager to keep client work running smoothly behind the scenes. You'll be the main point of contact between our clients and our specialists, making sure timelines hold, deliverables ship on time, and nothing slips through the cracks. A great fit for someone who likes structure, communicates clearly, and wants to grow inside a digital marketing agency.

This role requires 1+ years at a digital marketing agency as the primary point of contact with a minimum of 5 client accounts, directing SEO, Google Ads, and Meta Ads work delivered by specialist teams. Applicants must already be authorized to work in Canada.

What You'll Do

- Manage project timelines and deliverables across SEO, paid media, web, and CRM teams
- Prepare and QA client-facing reports, decks, and updates before they go out
- Take meeting notes, track action items, and follow up so commitments get met




- Keep project management tools and client records accurate and current
- Support client onboarding and gather the assets and access each project needs
- Act as a reliable point of contact for day-to-day client questions and requests
- Flag risks or delays early so the team can adjust before they become problems

What You Bring

- 1 to 3 years in an agency, marketing, or client-facing coordination role
- Strong organizational skills and a genuine eye for detail
- Clear, skilled written and verbal communication
- Comfort with project management tools, spreadsheets, and presentation software
- A working understanding of digital marketing concepts (SEO, paid media, web)
- The ability to juggle several clients and priorities without dropping any of them

Nice to Have

- Prior experience at a digital or marketing agency
- Familiarity with Salesforce or other CRM platforms
- Exposure to reporting and analytics tools

The Details

- Remote, in Canada, but must be based on EST timezone.
- $30-$40 CAD per hour (based on relevant experience)
- Minimum 25 hours per week
- Flexible schedule within standard business hours

📌 Account Manager (Canada)
🏢 Direct Route Marketing u0026 Design
📍 Canada