Automotive Service Advisor in Kitchener

Automotive Service Advisor in Kitchener

22 Sep
|
The 401 Group
|
Kitchener

22 Sep

The 401 Group

Kitchener

Become the voice of confidence as a Service Advisor at The 401 Group of Companies in Kitchener, Ontario. Focus on delivering an exceptional and friendly face of service to every customer visiting our dealership. In this critical customer-facing role, you'll leverage your excellent communication and organizational skills to facilitate smooth service experiences.

As you guide customers through their service needs, you will ensure their concerns are addressed and their expectations met during vehicle check-ins and repairs. Key Responsibilities:

- Identify automotive service needs through customer discussions
- Confirm warranty details and inform clients of coverage
- Create precise service estimates including costs
- Enter repair orders accurately in the service database
- Maintain robust customer connections through regular updates Requirements:
- 1-2 years in customer service; automotive experience a plus
- Valid G Driver's License
- Ability to work flexible hours, particularly on Saturdays
- Commitment to continuous education in automotive services
- Strong customer rapport and relationship-building skills Help enhance the service experience at The 401 Group of Companies in Kitchener.

📌 Automotive Service Advisor in Kitchener
🏢 The 401 Group
📍 Kitchener

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