Join Aviva as an Intermediate Accident Perks Advisor, where you will engage with customers while managing complex claims. This role operates in a dynamic hybrid work environment. As part of Aviva’s Healthcare Services team, you will take ownership of Accident Benefits claims.
Your responsibilities include interpreting insurance contracts and handling policy coverages while ensuring timely resolution for clients. With strong organizational skills and a commitment to customer service, you will drive the claims process for optimal results. Key Responsibilities:
- Interpret insurance contracts and establish reserves
- Handle claims in line with established knowledge
- Navigate investigative reports and medical examinations
- Inform customers about changes in auto insurance
- Maintain quality standards by approved specialists Requirements:
- College Diploma or similar qualifications required
- 2+ years of experience in Accident Benefits claims
- Experience with Large Loss claims preferred
- CIP designation or in progress required
- Strong communication and customer service abilities Advance your career with Aviva, utilizing your claims expertise to enhance customer experiences.