Lead Client Operations at Marsh as the BCS Client Partner, a position dedicated to driving client engagement and improving operational efficiency. This role is integral to the success of service delivery across Canada. As the primary point of contact for Client Management Operations, you will collaborate with business leaders and performance teams to enhance service execution.

You will be responsible for monitoring and reporting on key operational metrics while facilitating improvements in existing processes.

Your role is crucial in ensuring high-quality service standards within the organization. Key Responsibilities:

- Serve as strategic partner for Canada’s business leaders
- Execute engagement plans to enhance service visibility




- Coordinate operational issue resolutions effectively
- Oversee client onboarding and lifecycle management
- Conduct performance updates to stakeholders Requirements:
- Bachelor’s degree in Finance or Business
- 7+ years in client operations or engagement
- Ability to engage with senior leadership
- Experience in measuring and managing operational KPIs
- Effective communication and project management skills Join Marsh in transforming how client services are delivered with your expertise in operational and strategic engagement.

📌 BCS Client Operations Partner in Canada (Toronto)
🏢 CIM
📍 Toronto