Step into a rewarding role as a Bilingual Support Specialist with Richardson Wealth, where you provide vital assistance to Advisors and clients. This position is key to ensuring efficient service through robust communication and digital support. As a part of a high-performing team, you will engage with clients and Advisors, addressing their inquiries and enhancing their experience with digital service channels.

Your role includes documenting actions and escalating complex issues to ensure prompt resolution. Demonstrating professionalism and empathy is essential in every interaction. Key Responsibilities:

- Offer professional support to client-facing systems
- Respond accurately to phone and email inquiries
- Guide users through digital tools and troubleshooting
- Keep detailed documentation of inquiries and resolutions
- Work closely with internal teams for issue resolution Requirements:
- 1-2 years of client support experience preferred
- Strong computer and digital platform skills
- Clear communication skills in French and English
- Ability to manage inquiries under pressure
- Experience in wealth management a plus Join Richardson Wealth to leverage your expertise and support client success in a thriving environment.

📌 Bilingual Support Specialist at Richardson Wealth (Calgary)
🏢 Richardson Wealth
📍 Calgary