Job Title: Business Analyst, Business Change Support Contract

Job ID:90455

Location: Vancouver, British Columbia

Overview:

We are seeking a Business Analyst, Business Change Support for a 6-month contract with a world-renowned manufacturing client based in North Vancouver. This role plays a key part in supporting business change initiatives, system implementation, and end-user adoption across multiple operational releases. Working closely with project teams, business stakeholders, and Organizational Change Management (OCM), the Business Analyst will focus on training readiness, material development, and instructor-led training delivery.

What you will be doing:

- Training Development & Maintenance: Design, build, and maintain role-based training assets including presentations, facilitator guides, user guides, job aids, and practical exercises.

- Instructional Delivery: Personally facilitate and deliver virtual and in-person instructor-led systems training to frontline, operational, and shoreside stakeholders.

- Change & Business Readiness Support: Collaborate with the OCM team to support seamless transitions, hypercare activities, and stakeholder readiness throughout the project lifecycle.

- Process & System Impact Analysis: Monitor evolving business processes, system functionality, and validation activities to ensure training materials remain accurate and up-to-date.

- Logistics & Coordination: Coordinate learner populations, training schedules, attendance, and delivery logistics with business leaders and the OCM Change Lead.

- Adoption & Feedback Tracking: Track completion,



gather end-user feedback, identify learning/adoption gaps, and recommend remediation or post-go-live support.

What you must have:

- Experience: Minimum 5 years of experience in business change support, systems training, business analysis, or learning delivery within technology implementation projects.

- Training Execution: Proven hands-on track record of developing and personally delivering instructor-led systems training to diverse user groups.

- Adult Learning Principles: Solid understanding of instructional design and practical adult learning techniques.

- Adaptability & Learning: Ability to quickly master unfamiliar systems, business processes, and evolving solution requirements.

- Communication & Facilitation: Outstanding facilitation, presentation, and stakeholder coordination skills.

- Mobility: Willingness and ability to travel locally to operating locations for in-person training delivery.

Preferred Qualifications

- Experience training frontline, operational, or shift-based workforces.

- Exposure to ERP, workforce management, payroll, scheduling, or operational systems.

- Experience supporting multi-release or phased technology deployments.

- Relevant Bachelor’s degree in Business, Education, L&D;, HR, or equivalent practical experience.

Salary/Rate: $74.00

Other Information:

- Client: A world-renowned manufacturing client

- Location: North Vancouver (Hybrid: 2-3 days/week in office; up to 5 days/week during training delivery phase, with local travel as required)

- Duration: 6 Months

📌 Business Analyst, Business Change Support (North Vancouver)
🏢 TEEMA
📍 North Vancouver