Calgary Field Technician for IT Support

Calgary Field Technician for IT Support

22 Sep
|
Creative Solutions Services
|
Calgary

22 Sep

Creative Solutions Services

Calgary

NTT DATA is looking for a skilled Field Technician to join their team in Calgary, Alberta. This role offers the chance to provide onsite IT support and improve user experiences. As a Field Services Technician, you will leverage your knowledge of Windows systems to assist end users effectively.

Your responsibilities include troubleshooting, repairs, system upgrades, and managing support tickets. You will ensure a high standard of customer service while addressing any technical issues promptly. Key Responsibilities:

- Support onsite IT services for clients
- Execute repairs and maintenance on various devices
- Handle service tickets from start to finish
- Identify issues impacting user experience and resolve promptly
- Provide guidance to less experienced team members Requirements:
- Minimum of 5-8 years relevant experience
- High School Diploma or equivalent required
- Deep knowledge of Windows operating systems
- A+ certification or relevant skills essential
- Flexibility for potential travel requirements Utilize your technical skills and customer service expertise to support NTT DATA's clients as a Field Technician in Calgary.

📌 Calgary Field Technician for IT Support
🏢 Creative Solutions Services
📍 Calgary

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