CBI Home Health in Edmonton is hiring a Care Access Representative to coordinate scheduling of direct care staff in a high-volume contact center. You will handle chats, inbound and outbound calls, data entry and intake, and respond to scheduling requests to ensure continuity of care.
The ideal candidate has at least 2 years in customer service or scheduling, proficiency in Microsoft Office and scheduling software (e.g., AlayaCare), and robust communication and multitasking skills.
📌 Care Access Scheduler — Healthcare Support (Edmonton)
🏢 CBI Home Health
📍 Edmonton
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