Step into a rewarding role at HUB International as a Client Care Representative on our Personal Lines Renewal Team. Deliver exceptional service while safeguarding clients’ assets through expert insurance advice and solutions. In this hybrid role, you will engage with clients ahead of their policy renewals to ensure their coverage is comprehensive and tailored to their current needs.

Foster solid client relationships through outstanding service and proactive communication while addressing potential gaps in coverage. Success in this position is driven by achieving retention targets through detailed attention to renewals and identifying cross-selling opportunities. Key Responsibilities:

- Engage with clients before renewals for comprehensive reviews




- Provide exceptional service to ensure client satisfaction
- Identify opportunities for additional insurance products
- Follow up diligently to meet retention goals
- Remain knowledgeable about industry products and best practices Requirements:
- Minimum 1-year experience in Personal Insurance preferred
- Strong communication skills in both written and verbal
- Experience in high-volume, fast-paced environments
- Detail-oriented with a proactive service approach
- Proven ability to drive sales and client engagement Be the trusted advisor clients need by joining HUB's dedicated team.

📌 Client Care Personal Insurance HUB (Nanaimo)
🏢 HUB International
📍 Nanaimo