Are you ready to be part of a vibrant and dynamic team? At Sparsh Wellness, we believe in fostering a fun, positive, and friendly workplace culture.

Sparsh Wellness Retreat is Vancouver’s leading multidisciplinary wellness clinic offering evidence-based and holistic care. We are known for high clinical standards, strong systems, and exceptional client experience.

We are seeking an experienced, hands-on Clinic Managing Director to own day-to-day operations, lead teams, manage billing and reporting, and drive clinic performance.

WHAT WE ARE LOOKING FOR:

- Leadership & Ownership: You take pride in your role, understanding that the success of the clinic reflects your leadership.
- Customer Service Pro: You excel in delivering exceptional customer service and have innovative ideas that drive results.
- People-Oriented: Your charisma allows you to connect with various personalities, ensuring the needs of both clients and the organization are met.
- Trustworthy & Confidential: You maintain the highest standards of confidentiality and integrity.
- Effective Communicator: You value open communication and can convey information clearly to your team and management.
- Problem Solver: You proactively identify issues and implement effective solutions.
- Ensure compliance with healthcare regulations, policies, and procedures to maintain accreditation and quality standards.

Job Responsibilities

- Plan, organize, direct and evaluate the overall administrative and operational activities of the clinic.
- Develop, implement and review administrative policies, procedures, systems and workflows to ensure efficient clinic operations.
- Oversee the recruitment, onboarding,



coordination and ongoing professional support of therapists and administrative personnel.
- Coordinate manpower planning, staffing requirements, training initiatives and performance-management processes across the organization.
- Direct and support the clinic manager and administrative staff in the effective execution of day-to-day operations.
- Coordinate clinic infrastructure, facilities, equipment, maintenance, security and other site-related operational requirements.
- Oversee purchasing, inventory, supplies, vendors, contracts and other administrative services required for clinic operations.
- Establish and monitor operational budgets, expenditures and resource requirements in coordination with senior management.
- Oversee billing, insurance-related administrative processes, scheduling systems and other operational workflows.
- Develop and implement systems for monitoring operational performance, productivity, service efficiency and resource utilization.
- Analyze operational information and prepare reports for senior management to support business planning and decision-making.
- Ensure that organizational policies, workplace procedures, privacy requirements and applicable regulatory standards are followed.
- Identify operational and administrative improvement opportunities and implement systems and processes to enhance efficiency and business performance.
- Participate in strategic planning, marketing, business development, expansion and other initiatives supporting the growth of the clinic.

Pay: $50.00-$52.00 per hour

Expected hours: 35.0 – 40.0 per week

Perks

- Dental care
- Extended health care
- Store discount

Education:
- Bachelor's Degree (preferred)

Experience:
- Canadian Working: 2 years (preferred)

Work Location: In person

📌 Clinic Managing Director (Vancouver)
🏢 SPARSH WELLNESS RETREAT
📍 Vancouver