The Brick in Richmond Hill is seeking a capable Commercial Customer Care Team Lead to drive service excellence for our large contracts and builders. You will guide a team of associates, coordinate service calls for furniture and appliances, and ensure customer inquiries are resolved efficiently.
Ideal candidates bring 5+ years in customer service or sales, a robust telephone manner, and excellent written and verbal communication skills, plus solid MS Office proficiency.
📌 Commercial Customer Care Team Lead (Richmond Hill)
🏢 The Brick
📍 Richmond Hill
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