Explore innovative AI solutions as a Senior Software Engineer at Cresta, focusing on backend system integrations. Collaborate to create world-class customer experiences through technology.
Cresta is on the lookout for a Senior Software Engineer to work on its Core Platform, supporting critical backend integrations for enterprise clients. This role combines backend development expertise with creative customer service solutions. You’ll focus on solving integration challenges and enhancing system performance while collaborating with various teams to optimize operational efficiencies.
Key Responsibilities:
• Build and maintain backend services crucial for integrations • Manage API design and architecture for real-time interaction • Lead agent assist development for platforms like chat and email • Align with teams to meet customer integration needs • Amplify engineering quality and performance standards
Requirements: • Bachelor’s in Computer Science or equivalent • 5+ years of backend engineering experience • Proficient in REST and gRPC API design • Experience with authentication systems is advantageous • Familiarity with container orchestration frameworks
Use your backend engineering expertise to drive AI innovation at Cresta, shaping the future of customer engagement.