Enhance your career as a Customer Service Agent at Culligan Niagara! In this full time role, you will engage with customers and support essential office operations, contributing to a thriving business. This position is critical as the primary point of contact for our clients.
You will excel in resolving inquiries while managing back-office tasks that keep operations running smoothly. Your robust interpersonal skills and proactive approach will be key in delivering exemplary service and fostering client satisfaction. Key Responsibilities:
- Act as the main customer contact for inquiries and issues
- Oversee cash transactions and accurate payment processes
- Coordinate service calls and manage technician schedules
- Prepare and process customer documentation and records
- Assist with general office duties and organization Requirements:
- Previous customer service experience is an asset
- Strong problem-solving and communication skills
- Proficiency in Microsoft 365 tools
- Familiarity with AI tools for enhanced workflows
- Ability to multitask effectively in a busy office Step into your next career chapter with Culligan Niagara and support our commitment to customer satisfaction!
📌 Culligan Niagara Customer Service Agent (St. Catharines)
🏢 Manpower
📍 St. Catharines
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