Be the face of the National Gallery of Canada as a Customer Experience Officer in an on-call capacity. This role prioritizes customer interactions and gallery promotion. This on-call position requires flexibility to work days, evenings, and weekends.

As the main point of contact, you will inform visitors about gallery programs and services, actively participating in revenue-generating efforts such as ticket sales. Familiarity with art history and robust customer service skills will help you excel in this role. Key Responsibilities:

- Engage with visitors to provide essential information
- Promote and sell gallery programs and activities
- Serve at the Group Reception Desk and Contact Centre
- Respond promptly to inquiries on social media
- Assist with ticket and membership sales as needed Requirements:
- A degree in art, art history, or relevant field
- 2-3 years customer service background
- Knowledge of database systems like Galaxy
- Strong interpersonal skills and integrity
- Capacity to handle customer complaints with diplomacy Contribute your art knowledge and customer relations expertise to enhance experiences at the National Gallery in Ottawa!

📌 Customer Experience Officer On-Call Position (Ottawa)
🏢 National Gallery of Canada
📍 Ottawa