Drive customer satisfaction as a customer relations and order coordinator at an established Ontario screen-printing company. Manage inquiries, streamline order processes, and enhance client interactions. This pivotal role is positioned at the intersection of customer service and production coordination.

As the primary contact for customers, you'll ensure inquiries are handled swiftly and orders proceed smoothly. Effective communication and strong organizational skills will be essential in maintaining clarity throughout the production process. Key Responsibilities:

- Handle phone calls and customer inquiries with care
- Address and resolve complaints and issues promptly
- Track orders meticulously in the shop management system




- Communicate clearly with the production team for job clarity
- Keep records organized and assist with office tasks as needed Requirements:
- Strong communication skills and the ability to collaborate
- Familiar with Microsoft Word and Excel
- Detail-oriented with excellent organizational abilities
- Capable of performing under pressure and tight deadlines
- Quick adaptability to recent software systems Elevate customer experiences while ensuring efficient operations within a collaborative team atmosphere.

📌 Customer Relations and Order Coordinator (Toronto)
🏢 IAT Screen Printing
📍 Toronto