Why Join Us

Be part of an organization that’s driving change and consistently recognized as a top employer. At Deluxe, we know that great people build great companies, and we invest in you accordingly. We're proud to be recognized as a Great Place to Work and a top workplace for Moms, Dads, LGBTQ+ employees, and Veterans.

We offer competitive perks starting on day one, designed to support your life both in and out of work. 42% of our employees have stayed for 10+ years, citing our people, benefits, work-life balance, inclusive culture, and team support as key reasons why.

Responsibilities

- This role is the primary customer contact during the Customer Ordering and or Service experience, communicating expectations to the customer, and ensuring that the process flows smoothly.

- Ensures a balance between customer satisfaction, retention and company profitability.

- Provides timely, effective and professional responses to a variety of customer inquiries while consistently ensuring delivery of exceptional customer experience during every interaction.

- Handles inbound customer service calls, inquiries and complaints while consistently ensuring delivery of a positive experience during every customer interaction.

- Maintains customer records by updating account information.

- Attracts potential customers by answering product and service questions, suggesting information about other products and services.





- Researches and resolves product or service concerns by selecting the appropriate action to expedite the immediate resolution while delivering an optimal customer experience.

- Track issues and communications with customers Understand and escalation any issues that arise during the order process.

Qualifications

- Basic Qualifications: Education and Experience: HS/GED and 1-2 years in sales, retail, customer service

- Preferred Qualifications: Education: Associates (or certificate) Experience: 3+ years

- Additional Basic Qualifications: Must be 18 years of age or older

The position being advertised is a replacement for an existing role within the organization.

Compensation

The compensation range for this position is $22.35 - $1.00 hourly. This position will be eligible for an annual performance incentive plan. The base pay actually offered will vary depending on job-related knowledge, skills, location, experience and take into account internal equity.

Benefits

- Healthcare (Medical, Dental, Vision)

- Paid Time Off, Volunteer Time Off, and Holidays

- Employer-Matched Retirement Plan

- Employee Stock Purchase Plan

- Short-Term and Long-Term Disability

- Tuition Reimbursement

AODA

AODA: Deluxe Corporation and Deluxe companies will provide reasonable accommodation for qualified individuals with disabilities.

📌 Customer Sales & Service Representative (Midland)
🏢 Nebs Business Products
📍 Midland