The City of Mississauga, through MiWay, seeks a Supervisor of Customer Service to lead a multi-channel team delivering high-quality interactions across phone, web, in-person and digital channels. You will report to the Manager, Customer Experience & Innovation and drive programs aligning with MiWay’s strategic plan and customer charter commitments.
Ideal candidates bring 5–7 years of leadership in a unionized, customer-focused setting, solid collaboration skills and a proactive approach to
📌 Customer Service Team Leader (Hybrid) (Mississauga)
🏢 City of Mississauga
📍 Mississauga
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