Become a Customer Success Specialist at Merinio, working hybrid in Montreal to drive client onboarding and operational success. Leverage your bilingual skills to enhance B2B customer relations. This full time position is critical for managing the successful implementation of SaaS solutions for medium and large enterprises.

Your role will involve analyzing customer needs, configuring our platform, and conducting effective training sessions. Excellent analytical and communication skills are essential for success in this dynamic role. Key Responsibilities:

- Lead B2B client onboarding and implementation
- Analyze and translate customer processes into platform configurations
- Prepare and manage onboarding datasets efficiently
- Provide training and continuous support for end users
- Document lessons learned and optimize processes Requirements:
- Minimum 2 years in a customer-focused position
- Bilingual French and English
- Proficient in data handling and analysis
- Strong communication and organizational skills
- Experience with CRM systems an advantage Play a pivotal role in client success and company growth at Merinio by utilizing your unique skill set.

📌 Customer Success Specialist – Hybrid Role (Montreal)
🏢 Merinio
📍 Montreal