Join Definity as a Business Process Specialist and utilize your Lean Six Sigma expertise to drive operational improvements. Collaborate across teams to enhance efficiency. As a Specialist in Continuous Improvement, you will work closely with business leaders to analyze operational challenges and implement sustainable business solutions.

Your role is crucial in leveraging data analysis and automation tools to improve service delivery and customer experiences. This position offers a flexible hybrid work schedule to balance both in-office and remote work. Key Responsibilities:

- Analyze workflows and identify improvement opportunities
- Lead initiatives focused on process mapping and Lean Six Sigma
- Collaborate with technology teams for automation solutions




- Develop and monitor KPIs, dashboards, and performance metrics
- Support governance and business readiness activities Requirements:
- Bachelor's degree in Business, Technology, or a related field
- 3-5 years of experience in process improvement roles
- Certification in Lean Six Sigma or similar methodologies
- Robust collaboration and influencing skills
- Ability to analyze complex business processes Contribute to Definity’s mission of operational excellence and innovation in insurance.

📌 Definity Business Process Specialist Position (Toronto)
🏢 Socket.dev
📍 Toronto