Play a key role at Sunoco as a Digital Experience Monitoring Specialist using ThousandEyes to support our comprehensive visibility needs across service paths. This is an opportunity to significantly enhance user experience. You'll focus on digital monitoring techniques to identify and mitigate risks across cloud platforms and internet services.

As part of your responsibilities, you'll deploy and configure agents, establish effective monitoring standards, and correlate findings with existing infrastructure to ensure seamless service delivery. Your analytical skills will directly influence service optimization. Key Responsibilities:

- Deploy enterprise and cloud monitoring agents
- Design and implement tests for service quality
- Map and analyze business-critical service paths
- Create digital-experience dashboards for insights
- Support incident analysis with data evidence Requirements:
- Experience with Cisco ThousandEyes or similar platforms
- Robust background in TCP/IP and WAN technologies
- Ability to design and manage synthetic tests
- Analytical skills to address service degradation
- Proficiency in operational and executive reporting Leverage your expertise to foster improved digital experiences at Sunoco.

📌 Digital Experience Monitoring Specialist (Calgary)
🏢 Parkland
📍 Calgary