Role: Network Administrator / NOC Network Engineer

Location: Calgary, AB

Work Model: Onsite

Employment Type: Full-time permanent

We are seeking an experienced Network Administrator / NOC Network Engineer with strong hands-on experience supporting enterprise network environments. The ideal candidate will have expertise in Cisco Routing & Switching, Meraki SD-WAN, network troubleshooting, and NOC operations and must be comfortable working in a 24x7 shift-based support environment.

Key Responsibilities

- Provide L2/L3 network support in an enterprise NOC environment.
- Monitor and troubleshoot routing, switching, and Layer 1/Layer 2 network issues.
- Support and maintain Cisco routers, switches, WLCs, firewalls, and Meraki SD-WAN environments.
- Troubleshoot network outages, connectivity issues, performance problems, and service disruptions.
- Monitor network performance, alerts, and incidents and ensure timely resolution.
- Manage incidents, escalations, and service requests according to operational SLAs.
- Coordinate with ISPs, vendors, and internal infrastructure teams for issue resolution.
- Support DNS, DHCP, and IP Address Management (IPAM).
- Maintain network documentation, configurations, and operational procedures.




- Collaborate with cross-functional teams and provide technical support to end users.
- Work effectively in a 24x7 shift-based NOC support model.

Required Skills

- 6 10 years of hands-on NOC / Network Administration experience.
- Strong hands-on expertise in Cisco Routing & Switching.
- Experience with Cisco Meraki SD-WAN.
- Experience supporting enterprise routers, switches, WLCs, and firewalls.
- Solid knowledge of TCP/IP, Layer 1/Layer 2 troubleshooting, DNS, DHCP, and IPAM.
- Experience with network monitoring, alerting, incident management, and ticketing tools.
- Strong troubleshooting and analytical skills.
- Excellent communication and coordination skills.
- Ability to manage multiple priorities in a fast-paced NOC environment.
- Willingness to work 24x7 shifts, including weekends and holidays as required.

Preferred Skills

- Hands-on experience with Cisco Meraki environments.
- Knowledge of SD-WAN technologies.
- Exposure to Data Center networking.
- Experience working with enterprise network monitoring and ticketing platforms.
- Cisco CCNA certification or equivalent knowledge.

📌 Director, Network Build (Calgary)
🏢 Xplore
📍 Calgary