Join The Ickworth as a Receptionist and be the welcoming face of this iconic Suffolk hotel.

Your role is vital in providing a warm atmosphere and ensuring guest satisfaction. As a Receptionist at The Ickworth, part of Luxury Family Hotels, you will operate at the front of house, greeting guests and facilitating their experience at this newly refurbished retreat. This permanent, full-time position requires a mixture of administrative expertise and a passion for exceptional service.

You will handle queries and ensure guests have the information they need to enjoy their stay fully. Key Responsibilities:

- Conduct efficient and friendly check-ins for guests
- Address guest questions and resolve concerns professionally
- Manage room reservations and related systems
- Offer detailed tours of the hotel to recent arrivals
- Foster memorable experiences with guests through engagement Requirements:
- Opera system experience is a plus
- Passion for guest service and engagement
- Adaptable to changing guest needs
- Strong interpersonal and communication skills
- Maintain professionalism and strong team spirit Showcase your service skills and enhance visitor experiences at The Ickworth Hotel.

📌 Dynamic Receptionist at The Ickworth Hotel (Front of Yonge)
🏢 Woolley Grange
📍 Front of Yonge