Unlock your potential as an Experienced Bilingual API Support Analyst, focusing on L2/L3 support for enterprise application integrations. Utilize your communication skills in both English and French to ensure seamless operations. In this role, you will support API-based applications, troubleshoot integration challenges, and collaborate with external vendors for rapid issue resolution. A solid background in API technologies and vendor management is essential for success. Key Responsibilities:

- Provide L2/L3 support for API applications
- Troubleshoot and resolve integration issues efficiently
- Coordinate with external vendors for solutions
- Analyze API requests and ensure secure connections
- Work with API management/testing tools effectively Requirements:
- 5-15 years of application support experience
- Deep understanding of API technologies and protocols
- Bilingual in English and French
- Familiarity with tools like Postman and Swagger
- Experience using monitoring tools like Dynatrace Bring your expertise in API support and bilingual communication to an impactful role within our organization.

📌 Experienced Bilingual API Support Analyst (Toronto)
🏢 LanceSoft
📍 Toronto