- Lead the day-to-day operation of the grocery store, ensuring strong standards across merchandising, inventory, service and store presentation.
- Ensure shelves, displays and promotional areas are clean, organized, fully stocked and visually appealing.
- Manage product merchandising and seasonal displays to maximize sales and profitability.
- Ensure products are accurately tagged, labelled and priced.
- Oversee grocery ordering, replenishment and inventory levels across the store.
- Maintain appropriate stock levels while minimizing spoilage, shrink, damages, overstock and out-of-stocks.
- Conduct regular inventory counts, reconciliations and shrink reviews.
- Coordinate product receiving and ensure incoming shipments are accurately checked and documented.
- Maintain accurate pricing within the POS system and throughout the store.
- Monitor competitor pricing and market trends to ensure the business remains competitive.
- Identify emerging products, customer preferences and high-demand categories and adjust the product mix accordingly.
- Develop and implement operational improvements that increase efficiency, sales and profitability.
- Work toward established store goals, budgets and performance targets.
- Coordinate POS and payment systems and troubleshoot routine operational issues.
- Support website updates, promotions and digital marketing initiatives.
- Maintain accurate receiving documentation, purchase orders, order logs, delivery records and vendor invoices.
- Reconcile invoices against purchase orders and receiving documentation.
- Support basic bookkeeping and administrative processes, including invoice coding and preparation of documentation for accounting.
- Recruit, train, schedule, coach and support store employees.
- Prepare weekly staff schedules and ensure appropriate coverage during peak periods.




- Set clear expectations for employees and promote accountability, teamwork and strong customer service.
- Ensure employees understand and follow workplace health and safety procedures.
- Foster a positive, collaborative and respectful working environment.
- Conduct competitive store visits and market research to understand pricing, assortment, merchandising and customer expectations.
- Work with ownership to develop promotions, weekly specials, seasonal campaigns and other sales-driving initiatives.
- Identify local events, partnerships and promotional opportunities that can help grow the business during quieter periods.
- Develop strategies to maximize sales during peak seasons, long weekends and key retail periods.
- Identify new product, merchandising and revenue opportunities across the business.

Requirements

- Previous management experience within grocery, independent food retail, specialty food retail, farm markets or a similar environment.
- Strong understanding of inventory management, ordering, receiving, merchandising and pricing.
- Comfortable working in a hands-on environment and being actively involved in daily store operations.
- Proven ability to lead, schedule, train and motivate employees.
- Strong commercial instincts with an understanding of margins, shrink, pricing and profitability.
- Highly organized with strong attention to detail and administrative accuracy.
- Comfortable working with POS systems, spreadsheets, invoices and basic financial documentation.




- Ability to identify operational issues and implement practical solutions.
- Strong communication and interpersonal skills.
- Customer-focused with a genuine interest in creating a welcoming neighbourhood shopping experience.
- Comfortable working weekends and adjusting hours during seasonal and peak business periods.
- Entrepreneurial mindset with the initiative to identify opportunities and move ideas forward.

Corporate Culture

- $55,000 to $65,000 base salary, based on experience.
- A key leadership role within a well-established local independent grocery business.
- The opportunity to influence merchandising, product selection, pricing, promotions and overall store performance.
- Direct access to ownership and the ability to make decisions without layers of corporate approval.
- A community-focused workplace where customer relationships and local reputation matter.
- The opportunity to work with local and regional suppliers and bring new products and ideas into the store.
- A cooperative environment built around teamwork, trust and long-term relationships.
- A visible role where strong performance and initiative can make a meaningful difference.
- Full-time position, minimum 40 hours per week, with scheduling flexibility required during peak seasons and key trading periods.

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Cover Letter please attach cover letter in MS-Word format More information
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📌 Grocery Manager (Surrey)
🏢 JRoss Recruiters
📍 Surrey