Join Fairmont Château Laurier as a Valet Key Controller and provide exceptional customer service in Ottawa. This role focuses on effective valet operations and guest interactions for a seamless experience. As a Valet Key Controller, you will manage the daily operations of the Valet Parking Office and ensure every guest enjoys a personalized welcome.

Your duties will include coordinating vehicle key management, assisting with guest inquiries, and resolving any service-related issues promptly. Uphold safety standards and work collaboratively with other staff to ensure effective operations. Key Responsibilities:

- Greet guests promptly by name whenever possible
- Keep detailed records of all valet keys checked in and out




- Quickly resolve any issues related to keys or vehicle mix-ups
- Provide clear guidance on valet services and processes
- Conduct regular checks on vehicle safety and key location Requirements:
- Hospitality experience preferred
- Strong guest service skills and attention to detail
- Must be a proactive team player
- Ability to manage time efficiently
- Bilingual communication skills in English and French preferred Ensure a consistent and high-quality experience for every guest at Fairmont Château Laurier as a Valet Key Controller.

📌 Guest Service Valet Key Controller (Ottawa)
🏢 FAIRMONT
📍 Ottawa