Lead the Front Office team as a Guest Services Supervisor at Pursuit Collection’s Jasper Forest Park Hotel. This full time role is dedicated to ensuring seamless operations and outstanding guest experiences. In this essential position, you will welcome guests, supervise the check-in process, and manage staff training to ensure top-tier service.

You'll prioritize guest satisfaction by handling inquiries, resolving issues, and coordinating with departments to optimize guest activities. Your leadership will help create a memorable atmosphere that enhances each visitor's stay in Jasper. Key Responsibilities:

- Supervise front office administrative functions daily
- Welcome guests and manage check-in processes
- Coordinate bookings and guest activities efficiently




- Address complaints to improve guest retention
- Facilitate ongoing training for front office team members Requirements:
- 2-5 years of hotel experience, including a supervisory role
- Proficiency in primary languages used at work
- Excellent communication skills in writing and speaking
- Ability to operate independently with limited supervision
- Familiarity with Room Master and similar hotel software Utilize your exceptional guest service skills at Pursuit to create unforgettable experiences in Jasper!

📌 Guest Services Supervisor in Jasper (Edmonton)
🏢 The Fairmont Jasper Park Lodge
📍 Edmonton