Head of Client Experience & Service Transformation (Toronto)

Head of Client Experience & Service Transformation (Toronto)

22 Sep
|
Canadian Imperial Bank of Commerce
|
Toronto

22 Sep

Canadian Imperial Bank of Commerce

Toronto

Canadian Imperial Bank of Commerce seeks a senior leader to oversee the national Client Service team across Commercial Banking and Capital Markets. You will guide end-to-end client experiences, resolve complex escalations, and foster leadership development through coaching and mentorship.

You will champion continuous improvement, collaborate across functions, and drive a client-centric culture focused on accountability, inclusion, and high performance.

📌 Head of Client Experience & Service Transformation (Toronto)
🏢 Canadian Imperial Bank of Commerce
📍 Toronto

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