Experience a rewarding role as a Bilingual Test Analyst with AWS and Amazon Connect in Toronto. This hybrid position focuses on ensuring high standards in quality assurance for cloud solutions. We are seeking a technically adept Bilingual Test Analyst to support our Toronto operations. You will leverage your expertise in Amazon Connect and AWS to perform comprehensive testing in both French and English.

Your role is pivotal in ensuring successful integration and functionality of contact center solutions while working closely with developers and stakeholders. Key Responsibilities:

- Create and implement test scenarios for AWS solutions
- Conduct functional and regression testing of Amazon Connect
- Validate customer journeys and troubleshoot with AWS tools




- Document and resolve defects efficiently
- Assist in user acceptance and production validation Requirements:
- Robust proficiency in Amazon Connect and AWS
- Experience with related AWS services like DynamoDB and API Gateway
- Fluent in French and English, written and spoken
- Strong analytical and troubleshooting capabilities
- Must be prepared to work onsite in Toronto 3 to 4 days per week Utilize your bilingual skills and technical expertise to ensure top-notch quality assurance in our contact center technologies.

📌 Hybrid Bilingual Test Analyst in Toronto
🏢 Connex Telecommunications
📍 Toronto