Advance your career with RDH as a Hybrid IT Specialist based in Burnaby, BC. This hands-on role emphasizes IT service operations and continuous improvement in a collaborative environment. RDH is on the lookout for a driven IT Specialist to support its growing technology needs.

You will work closely with the IT Manager and take ownership of service delivery and system enhancements. This is an chance to make a substantial impact through effective support strategies and operational improvements. Key Responsibilities:

- Deliver technical support and escalate complex issues
- Administer IT service and improve documentation and reporting
- Optimize endpoint management with Microsoft Intune
- Support Microsoft 365 platforms, including user licensing
- Conduct analysis to identify and resolve recurring issues Requirements:
- 3–5 years of relevant IT experience
- Hands-on with Microsoft 365 and endpoint management tools
- Proven troubleshooting skills for infrastructure support
- Experience with automation tools is a plus
- Strong focus on customer service and collaboration Play an integral role in enhancing RDH's IT services and user experience through your technical skills and proactive approach.

📌 Hybrid IT Specialist in Burnaby, BC
🏢 RDH Building Science
📍 Burnaby