Join Amazon's mission to improve customer service as an Cutting-edge Senior Software Engineer. Focus on technical strategy and mentor emerging talent in software development. In the Contact Handling Experience team, you'll lead the charge in developing next-generation tools for Amazon's customer service.

This role calls for strategic thinking and collaboration with cross-disciplinary teams to deliver exceptional solutions that delight customers at every touchpoint. Your mentorship will be pivotal in fostering a culture of excellence and innovation. Key Responsibilities:

- Manage full stack development from server to frontend
- Create a technical strategy fostering growth and scalability
- Provide mentorship to SDEs and work with senior engineers




- Collaborate with Product, UX, and Data teams for solutions
- Maintain high standards of software quality in agile settings Requirements:
- 5+ years of relevant software development experience
- Proficient in one or more programming languages
- Experience with software design and system architecture
- Proven leadership as a tech mentor or lead
- In-depth knowledge of the software development lifecycle Use your software engineering skills to drive impactful customer service solutions at Amazon.

📌 Innovative Senior Software Engineer at Amazon (Toronto)
🏢 Amazon
📍 Toronto