Join Petline, a leader in pet insurance at Definity, as an Insurance Claims Advisor with hybrid work options. This role will allow you to utilize your animal health background to efficiently handle pet claims. As an Insurance Claims Advisor, your responsibilities will include adjudicating claims based on policy terms, and providing support to both internal teams and veterinary practices.
Your expertise will contribute to meeting corporate profitability targets while ensuring exceptional service delivery. Key Responsibilities:
- Evaluate claims based on eligibility and policy language
- Request and analyze medical records for adjudication
- Review claim submissions for Pre-Authorizations and direct payments
- Assist Insurance Advisors and Territory Managers with decisions
- Support veterinary practices through the Vetline service Requirements:
- Animal Health Technologist (AHT) or equivalent
- Experience in a veterinary clinic is necessary
- Bilingualism is an asset for Montreal applicants
- Must be proficient in English for Winnipeg roles
- AMF Quebec License considered an asset Empower pet owners by delivering exceptional claims service at Petline and help define a better insurance experience.