We are seeking a detail‑oriented and proactive Logistics Coordinator to manage shipment documentation and labeling for both domestic and international orders. The successful candidate will engage various companies such as FedEx to facilitate shipments of broadcast equipment worldwide and ensure smooth customs clearance by troubleshooting any delays or issues that arise during the shipping process. Responsibilities include providing timely tracking information and updates to customers and internal teams, managing all invoicing related to shipments, and advising on shipping charges as required.
This role requires strong organizational skills, attention to detail, and excellent communication to deliver exceptional service and support across all shipping operations.
Responsibilities
- Liaise with customers & internally with other departments, including QA, Sales, Shipping, to provide shipment details and documentation to customers and sales.
- Work with customs in various countries to mitigate any delays with shipments.
- Issue customer invoices and tracking details upon shipment.
- Robust ability to work both independently and as part of a team.
- Outstanding problem solving and critical thinking skills.
- Excellent verbal and written communication skills.
- Proven time management skills.
- Participate in an on‑call rotation to support logistics operations.
- Other duties as required.
Qualifications
- College Education in related field (Business, Administration) or related experience.
- Superior organizational skills, and problem‑solving abilities.
- Excellent verbal and written communication skills, time management skills and interpersonal skills.
- Knowledge of Microsoft Excel, Word, and Outlook.
Benefits
- Employer funded benefits program
- Competitive total compensation package
- Work‑life balance
- Employee Discount Platform
- Career progression
- Casual work environment
- Social events and sports teams