Shape the future of healthcare as a Lead UX Researcher in Toronto with the Pb4P initiative. Focus on user-centered design to streamline primary care experiences.
This role prioritizes collaboration with senior managers and cross-functional teams to address user needs through comprehensive research. You will facilitate usability testing sessions and translate findings into effective design solutions that improve workflows. Your contributions will support a major shift towards digital health implementation.
Key Responsibilities: • Collaborate on research activities with diverse teams • Coordinate usability testing, ensuring participant engagement • Synthesize findings into user-friendly design insights • Document and analyze user flows and workflows • Contribute to the development of information architecture
Requirements: • 7+ years of experience in UX/CX research • Solid background in usability testing methodologies • Ability to create design artifacts and journey maps • Experience in navigating complex regulatory environments • Comprehensive knowledge of AODA compliance standards
Use your expertise to enhance user experiences in healthcare through thoughtful design and research.
📌 Lead UX Researcher - Healthcare Solutions (Toronto)
🏢 GovTech Talent Solutions
📍 Toronto
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