Shape the future of healthcare as a Lead UX Researcher in Toronto with the Pb4P initiative. Focus on user-centered design to streamline primary care experiences. This role prioritizes collaboration with senior managers and cross-functional teams to address user needs through comprehensive research.

You will facilitate usability testing sessions and translate findings into effective design solutions that improve workflows. Your contributions will support a major shift towards digital health implementation. Key Responsibilities:

- Collaborate on research activities with diverse teams
- Coordinate usability testing, ensuring participant engagement
- Synthesize findings into user-friendly design insights
- Document and analyze user flows and workflows
- Contribute to the development of information architecture Requirements:
- 7+ years of experience in UX/CX research
- Solid background in usability testing methodologies
- Ability to create design artifacts and journey maps
- Experience in navigating complex regulatory environments
- Comprehensive knowledge of AODA compliance standards Use your expertise to enhance user experiences in healthcare through thoughtful design and research.

📌 Lead UX Researcher - Healthcare Solutions (Toronto)
🏢 GovTech Talent Solutions
📍 Toronto