Shape your future with Leidos as a Desktop Support Engineer in Calgary, Canada. Deliver impactful 2nd line support for employee desktop, hardware, and software requirements. This role focuses on daily IT support tasks including onboarding, incident management, and maintaining network services.
You will work closely with various teams to ensure quality service and address technical challenges. A strong advocacy for customer satisfaction is required as part of your contributions to the team. Key Responsibilities:
- Provide timely support for office technology and connectivity
- Monitor and maintain server hardware and software
- Respond to helpdesk inquiries with effective solutions
- Communicate with vendors to resolve issues
- Implement corrective actions for ongoing technical troubles Requirements:
- Bachelor’s degree in a related technical field
- 2+ years of relevant IT support experience
- Proficiency with Windows operating systems
- Basic understanding of networking principles
- Excellent documentation and communication skills Utilize your IT support skills and excel in an encouraging workplace at Leidos in Calgary.