Become the Manager of Operational Efficiency at Meridian OneCap, focusing on onboarding governance and continuous improvement strategies in a hybrid work environment. Enhance service quality while supporting national accounts. This 12-month contract role emphasizes leadership in overseeing new business onboarding and operational readiness.

You will be the key point of contact working with cross-functional teams to drive improvements in program launches and service delivery. A deep understanding of the leasing industry and operational workflows is essential for success. Key Responsibilities:

- Lead implementation and governance for current accounts and products
- Collaborate with departments to define operational processes
- Monitor escalations and improve onboarding efficiency




- Provide coaching and accountability to team members
- Assess and address gaps post-implementation Requirements:
- Minimum five years of experience in leasing and vendor finance
- Deep knowledge of operational processes and documentation
- Proven skills in change management and program leadership
- Strong analytical and decision-making capabilities
- Excellent verbal and written communication skills Drive industry-leading operational excellence and customer satisfaction through innovative onboarding strategies at Meridian OneCap in Toronto.

📌 Manager, Operational Efficiency at Meridian (Toronto)
🏢 Meridian OneCap Credit
📍 Toronto