Gordian, a leader in Building Intelligence solutions, is seeking a Canada-based support specialist to assist internal and external users of Gordian's in-house systems. You will answer product and billing questions, guide users through troubleshooting, and ensure timely, high-quality service aligned with SLA.
You will log issues in our ticketing system, work with billing and orders, and help identify improvement opportunities while delivering a positive customer experience and productive problem
📌 Multichannel Customer Support Specialist (Canada)
🏢 Gordian
📍 Canada
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