Enhance patient satisfaction as a Patient Care Coordinator at Resolve Sleep Health in Oak Bay, BC. This role, part of a term contract until approximately May 2027, requires dedication to effective patient care. As the initial point of contact for patients, you will set the tone for positive interactions while delivering administrative support to the clinical team.

You will coordinate referrals, manage appointments, and educate patients on available sleep therapies. Your efficient support is critical in maintaining a welcoming clinic workplace. Key Responsibilities:

- Greet patients and assist with their care needs
- Organize appointments and referrals seamlessly
- Provide education on sleep therapy options and tools
- Handle billing, insurance claims, and payment processing
- Aid in the sales of therapy products and resupply efforts Requirements:
- Passionate about customer service and patient well-being
- Detail-oriented in fast-paced settings
- Prior experience in healthcare or admin roles
- Proficient with EMR systems and digital tools
- Bilingual abilities are considered an advantage Make a significant impact on patient care at Resolve Sleep Health in Oak Bay.

📌 Oak Bay Patient Care Coordinator Role (Victoria)
🏢 Resolve Sleep Health
📍 Victoria