Patient Care Coordinator - Gladstone Dental Centre

Jul 6, 2026

CA$23 - CA$25/hour

Get to Know Us:

At Gladstone Dental Centre, we believe every great patient experience begins with a caring and connected team. Proudly serving the Halifax community, we're committed to providing high-quality dental care in a welcoming, supportive environment where patients feel valued and team members are empowered to do their best work. We take pride in building lasting relationships through compassion, collaboration, and exceptional service.

We're looking for someone who enjoys helping others, thrives in a fast-paced environment, and wants to be part of a team that truly makes a difference. As our Patient Care Coordinator, you'll be one of the first friendly faces our patients see and a key part of creating a positive, seamless experience from start to finish. If you're passionate about customer service and enjoy working with people, we'd love to welcome you to our team.

Schedule: _ Full-Time _

Monday 8am-7pm

Tuesday 8am-6pm

Thursday 8am-6pm

Friday 8am-4pm

What Sets Us Apart:

Grow Without Limits: We'llmatch your ambition,curiosityand drive to be your best with award-winning education, hands-on experience, realrecognitionand proven pathways that grow yourexpertiseon your terms

Brilliant Rewards: Competitive pay with annual reviews, RRSP matching to grow your future, and a comprehensive total-rewards package, which includes gym discounts, insurance savings, entertainment deals, and more, along with access to our Employee and Family Assistance Program

Build Your Career with Us: Be part of a team that sharesexpertise, tackles challenges together, and works with modern technology, tools, and systems so you can focus on what matters most: patient care, professional development, and practice growth

Culture & Flexibility: Career development with industry-leading CE, social and networking events, and a flexible,



work-life balanced environment that supports your professional growth

Your Role:

Welcome andassistpatients upon arrival, creating a warm and positive first impression

Optimizethe daily appointment schedule to ensure fullutilizationwith minimal gaps

Effectively manage the recall system andmaintainaccurate, up-to-date patient records

Handle incoming patient calls and inquiries, including appointment scheduling, confirmations, changes, and cancellations

Process referral letters and other patient correspondence from providers; organize, manage, and file all patient records and charts

Proactively manage potential cancellations and address objections to encourage patients to keep their appointments

Complete patient billing following treatment, process payments,submitinsurance claims, and respond to fee inquiries in a qualified and positive manner

About You:

Minimum 1 year ofDental Administrationexperienceisrequired

Experience with dental software programs isrequired

Clinical backgroundis considered anasset

Application Information:Candidates must be legally authorized to work in Canada. We are committed to building a workforce that reflects the diversity of the communities and patients we serve. While we thank all applicants for their interest, only those selected for further consideration will be contacted.

Applicants who require accommodation during the application or hiring process are encouraged to contact our Recruitment Team; all requests will be reviewed and addressed on a case-by-case basis.

dentalcorp

We forge the path forward for dental professionals in North America.

Dentalcorp is Canada's largest dental network, dedicated to enhancing Canadian well-being through advanced clinical outcomes and exceptional patient experiences while empowering dental practices with comprehensive resources and support.

181 Bay St, 2600, Toronto, Ontario M5J 2T3 , CA Many Locations, North America, CA

📌 Patient Care Coordinator - Gladstone Dental Centre (Halifax Regional Municipality)
🏢 dentalcorp
📍 Halifax Regional Municipality