Drive premium guest services at Centre Vidéotron as Levy’s Director of Premium Services. This full time, on-site position focuses on enhancing event experiences and operational success. As the Director of Premium Services, you will lead your team to deliver outstanding service and manage large-scale events effectively.

You'll be responsible for staff recruitment, training, and ensuring compliance with operational standards. This role requires a balance of leadership, client relations, and financial responsibility to guide Levy in its exclusive service offerings. Key Responsibilities:

- Hire and mentor a high-performing team
- Ensure resource availability for effective operations
- Respond to client service issues proactively
- Maintain healthy partnerships with stakeholders
- Prepare sales forecasts and ensure accurate invoicing Requirements:
- At least 4 years managing large events
- Bilingual communication in French and English
- Must be available for evenings and weekends
- Proficient in Microsoft Outlook, Word, and Excel
- Strong leadership and mentoring skills Elevate customer service standards and lead event success at Centre Vidéotron in this integral role.

📌 Premium Services Director at Levy, Centre Vidéotron (Quebec City)
🏢 Group Compass Ltee
📍 Quebec City