Regional Service Manager - Ontario

Full time, Permanent

- Location: Ontario; office currently in Richmond Hill and expected to relocate

- Schedule: Monday to Friday, 9:00 a.m. to 5:00 p.m.

- Work Arrangement: Hybrid: approximately three days per week in the office or visiting technicians and customers

- Travel: Approximately two days per week throughout Ontario; occasional overnight travel may be required

- Compensation: Base salary up to approximately $130,000, plus a 13% annual performance bonus

Perks:

- Competitive compensation with a base salary of up to approximately $130,000, depending on experience

- 13% annual performance bonus, paid once per year

- Prorated first-year bonus based on the employee’s start date

- Group benefits, including dental and vision coverage, beginning after one month

- Company pension plan with employer matching, beginning on the first day of employment

- Company vehicle and 407 transponder provided for business travel

- Company-provided laptop and required business technology

- Short-term and long-term disability benefits

- Wellness program

- Scholarship program

- Training reimbursement program

- Supportive, family-oriented work environment

Company Overview Our client is a leading supplier of equipment, systems, and service solutions for the food industry. The organization offers a broad portfolio that includes cooking, food preparation, refrigeration, bakery, warewashing, waste-management, weighing, wrapping, and labelling systems.

Required Experience and Qualifications





- Diploma or bachelor's degree in Business Administration, Management, Engineering, Technical Services, or a related discipline preferred; equivalent industry experience will be considered.

- Seven or more years of service management, operations leadership, or technical field-service experience.

- A minimum of three to five years leading managers, supervisors, or multi-site service operations.

- Proven experience managing a P&L;, budgets, forecasts, and financial performance.

- Experience leading large mobile workforces and field-service teams across a broad geographic region.

- Demonstrated success improving operational efficiency, technician productivity, service quality, and business performance.

- Strong customer-facing leadership and relationship-management experience.

- Excellent coaching, mentoring, performance-management, conflict-resolution, and decision-making skills.

- Ability to interpret and act on operational and financial data.

- Project-management and organizational skills.

- Proficiency with Microsoft Office and service-management systems.

- Willingness and ability to travel throughout Ontario approximately two days per week.

Transferable Industry Experience

Direct commercial kitchen-equipment experience is not mandatory. Candidates may come from service-intensive industries that operate large mobile technician teams, including:

- HVAC.

- Compressors.

- Commercial food-service equipment.

- Industrial equipment.

- Mechanical or technical field services.

- Other businesses operating large mobile service teams.

📌 Regional Service Manager - Ontario (Richmond Hill)
🏢 Beyond Bilingual
📍 Richmond Hill