Remote Bilingual Client Advice Centre Team Lead (Toronto)

Remote Bilingual Client Advice Centre Team Lead (Toronto)

22 Sep
|
Canadian Imperial Bank of Commerce
|
Toronto

22 Sep

Canadian Imperial Bank of Commerce

Toronto

Canadian Imperial Bank of Commerce (CIBC) is seeking a Business Client Advice Centre Team Leader in Toronto. You will lead a bilingual team of 10–12 inbound agents, coaching them to deliver exceptional client service and triage requests effectively.

In this quick‑paced role you’ll balance people leadership with operational excellence, monitor call quality, and partner with Business Banking to resolve issues and drive improvements.

📌 Remote Bilingual Client Advice Centre Team Lead (Toronto)
🏢 Canadian Imperial Bank of Commerce
📍 Toronto

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