Encircle is seeking a Customer Activation Manager to lead activation and onboarding for a high-volume SMB base. You will run live one-to-one onboarding, guide customers from Launch Planning to Graduation, and partner with Sales and Account Managers to ensure rapid time-to-value.
You will use AI-assisted workflows, scalable onboarding plans, and Learning Hub resources to scale with demand. A strong data mindset, comfort with CRM/CSP dashboards, and explicit communication are essential in this