Begin your tech career as a Remote Solutions Engineer with Mako, where you’ll onboard clients and enhance user experience on our cutting-edge fintech platform. Engage directly with customers and offer them top-notch support. As a Solutions Engineer at Mako, you will be instrumental in converting new clients into enthusiastic users through comprehensive onboarding processes.
This role provides the platform for developing skills in Git and Agile project management while leveraging your coding abilities. Collaboration with the Manager of Solutions Engineering will allow you to enhance documentation and propose valuable insights for product improvement. Key Responsibilities:
- Implement client onboarding via JSON templates and PDF logic
- Provide technical support for newly onboarded clients
- Contribute to process documentation and feature recommendations
- Enhance client experiences by optimizing onboarding
- Work closely with team members to drive client satisfaction Requirements:
- Educational background in computer science, math, physics, or engineering
- Proficient in coding and debugging (Python, VBA, JavaScript)
- Strong organizational and communication skills
- Proactive and eager to learn current processes
- Bilingual (English/French) preferred Start your journey in fintech at Mako, where innovation meets client satisfaction.
📌 Remote Solutions Engineer at Mako (Montreal)
🏢 Mako Fintech
📍 Montreal
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