Elevate customer satisfaction in your role as a Customer Service Ambassador at RONA. Guide DIY and contractor customers to find the right solutions for their projects. This position plays a pivotal role in ensuring an exceptional shopping experience at RONA.

As an ambassador, you'll assist customers in navigating product selections, managing special orders, and maintaining store organization. Your commitment to service will help foster trust and loyalty among our valued shoppers. Key Responsibilities:

- Greet customers as they enter the Front End or Sales Floor
- Assist in locating building materials, tools, and solutions
- Provide expertise to DIYers and support contractors
- Address customer inquiries regarding orders and returns
- Cultivate a customer-first culture while achieving sales objectives Requirements:
- Solid selling skills and a focus on excellent customer service
- Effective communication and interpersonal skills
- Previous experience in customer service is required
- Ability to handle medium to heavy lifting tasks
- Commitment to inclusivity and diversity in the workplace Shape memorable customer experiences at RONA and contribute to our community impact through dedicated service.

📌 RONA Customer Service Ambassador Role (London)
🏢 Rona
📍 London